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[Help] Video is looping from streaming

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Post time: 3-6-17 15:59:39
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Edited by RRajiBB at 3-6-17 20:46

Greeting UC community,
I'm using version: UC.Browser.6.1.2015.1007. Recently I got into a problem with videos streaming. It is LOOPING every second on every website like Kissanime.ru, Download.cnet.com,..., and the only exception IS youtube.com. Still there's sometime even videos from youtube get into the same problem as other websites. There is an attachment which I capture from download.cnet.com. There is NO video's streaming problem with other browsers installed such as: Chrome, Firefox, and Opera(all latest version) on my windows 10 system.

Video sample: UC_browser_video_looping_problem.wmv (5.01 MB, Downloads: 1)
Post time: 3-6-17 17:49:45
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hi, dear

So sorry for the inconvenience

Do you mean the video is looping when you play it online? if yes, You can try to clear cache and cookies,switch speed mode,and check Firewall Settings, disabling the extension one by one via menu->Manage Extensions.
If still no use after our suggestion, could you kindly send us the specofic link and screenshot for us to have a futher check, thank you

Wish you all the best, nice day
Post time: 3-6-17 18:50:49
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Edited by RRajiBB at 3-6-17 20:27

I have disabled all addons and clear cache, and cookie from UC browser and it's still the same. Google chrome addons hasnot been disabled.This is a record clip from Clock work planet anime

UC_browser_video_looping_problem.wmv (11.32 MB, Downloads: 10)
Post time: 3-6-17 21:25:04
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Hi,
After following your suggestion, the problem still exist. I have recorded a new video from while comparing from Google Chrome browser and UC browser.
I have upload it to tusfiles.net.
Here is upload link:
UC_browser_video_looping_problem.wmv -  11.3 MB
Post time: 3-6-17 21:31:13
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Edited by RRajiBB at 3-6-17 20:21
MissUC_Cassie 3-6-17 17:49
hi, dear

So sorry for the inconvenience

Hi, MissUC_Cassie
After following your suggestion, the problem still exist within the latest verion. In previous version of UC browser the problem does not exist. But I don't know how to download the previous version.
I have recorded a new video while comparing between Chrome VS UC browser.
Here is the upload link:
UC_browser_video_looping_problem.wmv (11.32 MB, Downloads: 5)
Post time: 10-6-17 16:37:41
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NinjaC 3-6-17 21:31
Edited by RRajiBB at 3-6-17 20:21

Hi buddy,
Sorry for late reply.
We've seen your comparing video playing record,and would you pls also send us the specific video link so we can forward to our tech team to further check it?
Thank you for your understanding in advance!
Post time: 12-6-17 20:52:13
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Hi MissUC_Wing,
Sorry for lately reply, I'm have been busy recently. This is the link to the recorded video:
http://kissanime.ru/Anime/Clockwork-Planet/Episode-009?id=136591&s=kissanime
Post time: 13-6-17 18:31:01
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NinjaC 12-6-17 20:52
Hi MissUC_Wing,
Sorry for lately reply, I'm have been busy recently. This is the link to the recorde ...

Hi dear~

It's OK~ We've tested the link and found it can't open normally both with UC and Chrome, below are the screenshots~
Would you plz tell us which browser are you using? Hope you kindly understand.

Wonderful day~


UC-test.png
chrome-test.png
Post time: 13-6-17 21:45:27
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MissUC_Cindy 13-6-17 18:31
Hi dear~

It's OK~ We've tested the link and found it can't open normally both with UC and Chrome, ...

I'm using UC browser almost all of the time I access internet. This is the following screenshot after I select on the link which I replied above:
http://kissanime.ru/Anime/Clockwork-Planet/Episode-009?id=136591&s=kissanime


and these are the screenshot I toke after click on it.

2017-06-13_202703.jpg

2017-06-13_202907.jpg


Thank for your support.
Post time: 14-6-17 19:15:36
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NinjaC 13-6-17 21:45
I'm using UC browser almost all of the time I access internet. This is the following screenshot af ...

Hey dear~

We got you~

We've reported your problem to our tech team and they will optimize it asap~ It might take some time, hope you kindly understand and patiently wait~
Wish you a wonderful day~
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